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Actions to address the potentially insecure use of partner cloud services have also been identified and many of the controls listed in section A.15 of Annex A from the ISO/IEC 27001 standard are recommended to be implemented, together with additional measures as proposed by the ISO/IEC 27017 code of practice.

Completion of these actions will be monitored as part of the regular management review process.

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REF

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RISK DESCRIPTION

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RISK OWNER

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RISK LEVEL

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TREATMENT OPTION

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ACTION

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ACTION OWNER

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TIME- SCALE

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RESIDUAL RISK LEVEL

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1

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Password Breach

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CEO

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Modify

Two-Factor Authentication

Secure Password Management

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Monitor Environment Setup

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COO

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Ongoing

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Low

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2

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Transactional Data Breach

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CEO

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Modify

Use Salesforce Platform Features

Do not store Transactional Data on Vertic Infrastructure

Use Australian Salesforce Data Centres

Monitor Salesforce Trust Website

Internal Audit/Planning to ensure this

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COO

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Ongoing

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Low

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3

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Employee Breach

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COO

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Share

Employment Contracts

Control Salesforce Access

Require Employment Contracts for each Employee

Use Salesforce Security Model to control user access

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COO

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Ongoing

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4

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Incorrect Development Standards

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COO

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Modify

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Perform Regular Salesforce Health Checks

Monitor Salesforce Health Checks

Review Salesforce Optimiser

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COO

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Ongoing

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5

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Data Centre Failures

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CEO

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Share

Monitor Salesforce Trust Website

Use Salesforce’s Redundancy Controls

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Inform Customers when this happens; data loss is extremely unlikely due to Salesforce’s platform redundancy controls

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CFO

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Ongoing

Table 3: Risk treatment planVertic’s Organisational Risk Register can be found here.