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Use these to capture and manage the details of how and what you are delivering to your Participants/Clients |
In Maica, the Service Agreement is a central object, underpinning some important aspects of your management and engagement with your Participants. It can be used to support a number of use cases, including defining the delivery specifics of your service arrangements, as well as the Participant/Client's financial utilisation and consumption of the agreed services.
To see the full overview of how the Maica Opportunity to Service Agreement process flows, see this article. https://knowledge.maica.com.au/welcome-to-maica/participant-onboarding/service-agreement-overview