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Opportunities are the starting point of the Client Onboarding Process. Opportunities are used to capture details about referrals for new potential clients or used as a step in the process of renewing an expired contract with an existing client.

Creating a New Opportunity

Referral - The client does not exist

  1. From the Onboarding App, select the Opportunities tab and click New

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  2. Select the Opportunity Record Type and click Next. This is the type of service being enquired about

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  3. Fill in the Referral section of the Opportunity record form - Up to and including the Resposibility section. Then click Save.

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    You have now created the Opportunity

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