Content Comparison

Department	User	Story	Demo / Knowledge Base Article - DCR	Demo / Knowledge Base Article - ClearSky
HR	HR Team	Adding Salesforce User and Service Resource via Okta	n/a	n/a
HR	HR Team	Adding Service Resource Attributes such as capacity
Onboarding	Sales	Syncing a Contact with the NDIS
Onboarding	Sales	Onboarding clients with Opportunities > Service Agreement
Onboarding	Sales	SIgning a Service Agreement
Rostering	Dispatcher	Work Order Management
Rostering	Dispatcher	Service Appointment Management
Rostering	Dispatcher	Using the FSL dispatcher console (gantt view)
Rostering	Dispatcher
Rostering	Dispatcher	Matching Service Resources to Client.
Rostering	Dispatcher	Dispatching Service Appointments
Rostering	Dispatcher	Work Plans and templated services
Client Management	Client Manager	Cancelation Rules - who gets paid?
Appointment Delivery	Service Resource	Service Resource notified of assignment and or dispatched appointment
Appointment Delivery	Service Resource	Service Resource Check in / Check out
Appointment Delivery	Service Resource	Attributing Travel
Appointment Delivery	Service Resource	Creating Cases/Incidents
Appointment Delivery	Service Resource	Attributing Expenses
Client Management	Client Manager	Catching client notes
Client Management	Client Manager	Managing client Goals
Finance	Finance Manager	Timesheet creation
Finance	Finance Manager	Retrying failed payment requests from the NDIS

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