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Referrals are utilised to manage inbound (surrenders, strays, etc.) and outbound (transfers, adoptions, etc.) animal processes.

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Read more about the Start Referral process in this article.

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Outbound Referrals

Outbound Referrals can be initiated from the Animal record. There are 2 options:

  • Start Adoption - this will create an an Adoption Referral, starting the data flow associated with adopting an Animal. Learn more about the Start Adoption process in this article.

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  • Refer Animal Out - this will create an Outbound Referral to support all other Outbound Types (reclaims, transfer to council, returned to habitat, etc.). Learn more about the Refer Animal Out process in this article.

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