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The Work Order Line Item will create an Invoice Line Item once the Status = Completed

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The Invoice Line Item will be related to an Invoice record, where users will be able to claim invoices to the NDIS.

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Users can also generate an Invoice Export file by navigating to the Batches object. To create a new batch, press New.

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To generate an invoice export, set Batch Type to Invoices and select the Start Date and End Date of the Invoice Line Items that are being exported.

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To generate the Invoice Export file, press Generate Invoice Line Items.

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A preview of the export file will be shown. To download, press Confirm. All exports can be downloaded from the Files section on the Batch record.

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Warning

Please note:

If data is missing for Participants in the CSV file, please ensure that the following fields have been configured correctly:

  • Category on the Opportunity record needs to have a value. If Category = null OR Private Care, then the Reference No will not show the Participant's NDIS Number.

  • Service Provider on the Service Agreement record must have Record Type = Organisation and a value for the Account Number field.

  • The Work Order Line Item record must have a related Agreement Item record

  • The Work Order Line Item Status = Completed to generate an Invoice Line Item