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The unavailability of online software services will effectively stop Vertic from continuing to operate smoothly; it is likely that we will experience an outage but no data loss.

Staff Illness or Accident

In case of staff illness or unavailability, the following steps must be taken to ensure continuity:

  1. Notify the COO (Matt Romeo) of this scenario via either Email or Slack.

  2. Navigate to the project budget sheet and familiarise yourself with the Statement of Work to understand project scope

  3. Navigate to the Project Jira project and familiarise yourself with all tickets marked as To Do, In Progress, Internal Review

  4. Navigate to the Project Confluence space and familiarise yourself with all relevant pages to continue the project delivery

  5. Connect with key client contacts (this can be found in the /wiki/spaces/VERTIC/pages/1784905730) and arrange an initial meeting to discuss the following:

    1. Handover to yourself

    2. Your understanding of the project so far and going forward

    3. Confirm your understanding of the project scope

    4. Agree on next steps (which may potentially include a timeline extension)

  6. If any issues are encountered, involve either the COO (Matt Romeo) or CEO (Jan Tenenberg)

Info

The most recent evidence for the above procedures can be /wiki/spaces/PD/pages/1819049993.