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This article details the agreed development processes between RSPCA and Vertic.

Table of Contents

RSPCA Internal Updates

Info

RSPCA Internal Updates are updates implemented by the RSPCA Team.

The role of the RSPCA Team is to manage:

  • All Low Impact updates

  • Medium Impact updates with escalation to Vertic where required with detailed requirements (eg. user stories, screenshots, desired outcomes, etc.)

  • Detailed requirements on High Impact updates for approval with ownership of approved tickets for development where capability is available (eg. Flows)

...

Tickets which require standard Salesforce development will be created in the RAS Project Board.

AnimalOS Package Updates Approval Process

Low Impact Updates

Info

Low Impact updates are defined as configuration updates which have a low impact on the integrity of the system and do not need to go through the full development lifecycle.

They can be released in production based on an internal approval process which consists of <approval process>.

  • List views

  • Reports

  • Picklist values

  • Page layouts

  • Lightning Pages

Low Impact updates must be released in Production and the Full (Einstein) sandbox. This is to ensure that we don’t have misalignments with our deployment processes.

...

  • Apex class updates

  • Lightning component updates

  • New Flows

FULL Sandbox Refresh Process

<insert process>

Sandbox Development Diagram

<insert process>

Feature Request Approval Process

<insert process>

Specification Approval Process

Scheduled Meetings