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Reclaiming Invoices and Invoice Line Items

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Invoice Line Items or Support Items are the primary link between the service being delivered and the funds being claimed from the NDIS. Once the Invoice has been created, Invoice Line Items are added by following the steps outlined below:

  1. A blank Invoice Line Item will be shown in the Invoice console requesting the following details:

    1. Service Date which is the date on which the service was delivered as distinct from the Invoice date. This date is key to validating if available funding exists with the relevant Service Bookings.

  2. Support Category which are shown in a pick list based on the Service Date for the associated Participant. This means only Support Items belonging to the shown Support Categories can be added.

  3. Once the Support Category has been selected, all applicable Support Items are shown the pick list right next to Support Category and are available for selection.

Once a Support Item has been selected, a new blank Invoice Line Item row is created in anticipation of the next invoice item; if no Support Item is selected, Maica assumes this Invoice Line Item not to be included in the claim management process.


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