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Information Continuity Plan and Process

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This page outlines the process and procedures to ensure we can continue to operate as an organisation in case of disaster such as hardware loss, office closure, or a global pandemic. In general, Vertic works exclusively in cloud-based services and no local data is stored nor critical to be stored locally on laptops. This means, Vertic employees can be up and running relatively quickly in case of an outage, such as the one mentioned.

Hardware Loss

In case of hardware loss, which could include work laptops breaking down or being stolen, the following steps must be taken to ensure continuity:

  1. Notify the COO (Matt Romeo) of this scenario via either Email or Slack.

  2. Place an order for a replacement laptop at https://www.apple.com/au/macbook-pro-13/ (Jan Tenenberg to approve this order)

  3. Once received, perform the following steps:

    1. Install Google Chrome from https://www.google.com/intl/en_au/chrome/

    2. Log into your Vertic Google Account within the Chrome browser; this will provide immediate access to:

      1. Email

      2. Online Documents including GoogleDocs and GoogleSheets (which we use exclusively for any documentation)

    3. Install and sign in Bitwarden from https://bitwarden.com/download/ to gain access to:

      1. Your stored passwords to various online services

    4. Install Slack from https://apps.apple.com/us/app/slack/id618783545 to gain access to:

      1. Vertic’s organisation chat and collaboration platform

    5. Send the Serial Number of the new laptop to Jan Tenenberg to update the Vertic Asset Register

  4. Test the newly configured laptop setup by using the following steps:

    1. Send an email to Matt Romeo confirming the new work laptop

    2. Send a Slack message to Matt Romeo confirming the new work laptop

Switching to Remote Working Location

Software Unavailability

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