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Employment Hero - Employee Sync

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When a Contact Record in Salesforce meets the requirement of having the Start Date At My Supports field with a value, on Save of the Contact Record a trigger will attempt to sync the record to Employment Hero.

You can see in Beyonnce’s Record below that Start Date At My Supports has been populated, this has triggered the sync to Employment Hero and has returned the Payroll ID value to Salesforce.

Other fields to note:

  • Employment Type - mandatory for Employment Hero or the sync process will fail.

  • Tax File Number - mandatory for Employment Hero or the sync process will fail.

  • EH Sync Status - status message returned from Employment Hero.

  • EH Last Sync Status - the last date that the record was synced to Employment Hero.

  • EH Sync Details - the full sync response from Employment Hero, this will contain errors if the sync failed.

Although this has synced successfully you can also note that the response from Employment Hero is that the 'Basic Details are incomplete'. Employment Hero requires Email and Mobile to be added on the Salesforce side and PayRun Defaults to be configured on the Employment Hero side.

If the Contact Record fails to sync, you'll see the error message in the EH Sync Details field. In the example below the record has failed to sync because no Tax File Number has been provided.

When an Employment End Date is entered in Salesforce, this updates the corresponding End Date field in Employment Hero.

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