Digital Onboarding with the NDIS and PRODA

The Maica solution has been integrated natively into the NDIS digital systems. In order to enable this connection, a number of technical steps are required as outlined in this article. The Maica (and Vertic) team will assist our client’s technical teams to complete these steps.

Technical Questionnaire Complete

The first step in the onboarding process is the completion of a technical questionnaire for submission to the NDIS. We have completed the majority of the technical questions and only require our clients to provide some organisational details. Please complete the Onboarding Survey so we can submit the questionnaire on your behalf.

PRODA Membership

The next step is to be set with a PRODA account. PRODA is essentially the authentication mechanism to access the NDIS APIs and digital systems; think of it like logging into an online service with your Google account.

To register for PRODA accounts, use the following links:

• Production PRODA Registration Link

• Development PRODA Registration Link

Once your PRODA account has been set up (both for Production and Development), you will need to add the Maica team as a Member to your PRODA account, as per the following steps:

1. Log into your PRODA account

2. Select Organisations

3. Select your organisation’s profile

4. Click Members

5. Click Add Member and use the following details to add Vertic to your PRODA account

   1. For Production use

      1. RA Number: 9513734889

      2. Surname: Tenenberg

   2. For Development use:

      1. RA Number: 7362628939

      2. Surname: Kent

Open

Once the Vertic team has been added as a Member, please provide the following permissions:

• Device-Management

• Service-Link-Management

• Owner-Access

Open

This access will enable our team to set up and manage all required configurations on your behalf. If you are uncomfortable to provide this access, you can manage devices and services yourself (guided by the Vertic team).

NDIS Portal Access

The last step in the onboarding process is to include Vertic into your NDIS API Developer portal. As with PRODA, there are also two environments with this portal, as per the below:

• NDIS Development API Portal (Development)

• NDIS Development API Portal (Production)

Once you have access to the NDIS Developer Portal (both Development and Production), the Vertic team needs to be invited as a App Developer using the following steps:

1. Log into the NDIS Developer Portal as per the links above for either Development or Production

2. In the top right, select your Account-> My Organisation

3. Click Add User and enter the following details:

   1. New User’s Email Address: developer+ <<Your Organisation Name>> @vertic.com.au so, for example for Maica, the user’s email address would be developer+maica@vertic.com.au

   2. Select App Developer as the Role

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