When logging into the app you can choose to login to a sandbox or production environment via the settings Step 1
Download the Salesforce Field Service App from your app store.
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Step 2
Open the app and click the setting cog in the top right corner of the screen.
When you’re testing, ensure that you’re logging in to a sandbox environment.
Your username will be your email with the name of the sandbox at the end, like - developer@vertic.com.au.uat
Click the Forgot Your Password? link if you’ve forgotten your password.
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Step 3
Click the + symbol
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Step 4
Enter the following details in the screen below:
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For Production (Live) Environment:
Host: https://directcareresources.my.site.com/supportworker
Label: DCR Production
For Sandbox UAT (Testing) Environment:
Host: https://directcareresources--partialuat.sandbox.my.site.com/supportworker
Label: DCR Sandbox
You can add both and switch between the 2 instances.
Step 5
Click Log in with OKTA FSL SSO and follow the prompts to log in with your Okta credentials.
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You should now have access to the FSL Mobile App.
When logging into the app you can choose to login to a sandbox or production environment via the
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