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Officers that who are attending jobs can download the summary Job Summary on the Job Record.

Jobs that have been dispatched will be available on the mobile app and officers can have the ability to manage the job information from the app.

If you need to install the mobile app, you can get some guidance here - Field Service Mobile App

Download the Job summary by clicking the Download Summary option on the Job Record.

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  • Check Out will step you through the process of adding details on the Service Appointment that are specific to completing the Job.

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The app provides access to the same records that you can can access from your browser, so you also have the option to manage the detail of the Job by logging into the browser and adding information if this is preferable.