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Tim Sweeney

Tim Sweeney

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Staff Contact Record Edit access has been restricted to certain profiles or users. The rules are currently as follows:

A User can update certain attributes of a Staff Contact Record if:

  1. They are the User on the Staff Contact (their own contact record)

  2. They are the Reports To Manager of the Contact

  3. Their User Profile is System Administrator or My Support Supports People & Culture

These rules are configured by a Custom Metadata Type Setting and a custom trigger.

...

  1. Setup Menu

  2. Search for Custom Metadata Types

  3. Select Allowed To Update Contact Records

  4. Click Manage Allowed To Update Contact Records

  5. Update the Profile Name Section

  6. Update the Fields Section

    1. Note, that you must reference the API name of the Contact Field