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Article | Summary | Link |
|---|---|---|
Maica Settings | Several sub articles are provided under the Maica Settings which provide an overview of configurable settings in the Maica solution. | https://knowledge.maica.me/welcome-to-maica/general-information/maica-settings |
Glossary | A glossary of database terms used in the Maica solution. | https://knowledge.maica.me/welcome-to-maica/general-information/glossary |
User Access | A summary about user access permissions required to use the Maica solution. | https://knowledge.maica.me/welcome-to-maica/general-information/user-access |
Plan Management | Several sub articles provide an overview of Plan Management within the Maica solution. | https://knowledge.maica.me/welcome-to-maica/plan-management/plan-management |
Participant Statement | Several sub articles provide an overview of the participant statement functionality in the Maica solution. | https://knowledge.maica.me/welcome-to-maica/plan-management/participant-statement |
Managing Connections | Connections are relationships between contacts, this article shows you how to manage these in Salesforce. | https://knowledge.maica.me/welcome-to-maica/participant-management/managing-connections |
Participant PRODA Sync | This article provides an overview of the data that is synced between PRODA and Salesforce. | https://knowledge.maica.me/welcome-to-maica/participant-management/participant-proda-sync |
Invoice Management | Several sub articles which discuss the invoicing processes supported in the Maica solution. | https://knowledge.maica.me/welcome-to-maica/claim-management/invoice-management |
Opportunity Overview | This article discusses the Maica features associated with Opportunities to support onboarding. | https://knowledge.maica.me/welcome-to-maica/participant-onboarding/opportunity-overview |
Service Agreement Overview | This article discusses the Maica features associated with Service Agreements to support onboarding. | https://knowledge.maica.me/welcome-to-maica/participant-onboarding/service-agreement-overview |
Plan Renewal | This article discusses the Maica Settings that manage Plan Renewals. | https://knowledge.maica.me/welcome-to-maica/general-information/maica-settings/renewal-management |