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Digital Onboarding with the NDIS and PRODA

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The Maica solution has been integrated natively into the NDIS digital systems. In order to enable this connection, a number of technical steps are required as outlined in this article. The Maica (and Vertic) team will assist our client’s technical teams to complete these steps.

Technical Questionnaire Complete

The first step in the onboarding process is the completion of a technical questionnaire for submission to the NDIS. We have completed the majority of the technical questions and only require our clients to provide some organisational details. Please complete the Onboarding Survey so we can submit the questionnaire on your behalf.

Action: Please complete the Onboarding Survey to enable us to submit the technical questionnaire to the NDIS on your behalf.

PRODA Membership

The next step is to be set with a PRODA account. PRODA is essentially the authentication mechanism to access the NDIS APIs and digital systems; think of it like logging into an online service with your Google account.

Action: Please register both Production and Development accounts with PRODA.

To register for PRODA accounts, use the following links:

Once your PRODA account has been set up (both for Production and Development), you will need to add the Maica team as a Member to your PRODA account, as per the following steps:

  1. Log into your PRODA account

  2. Select Organisations

  3. Select your organisation’s profile

  4. Click Members

  5. Click Add Member and use the following details to add Vertic to your PRODA account

    1. For Production use

      1. RA Number: 9513734889

      2. Surname: Tenenberg

    2. For Development use:

      1. RA Number: 9513734889

      2. Surname: Kent

Action: Add the Vertic team to both your PRODA Production and Development accounts.

NDIS Portal Access

The last step in the onboarding process is to include Vertic into your NDIS API Developer portal. As with PRODA, there are also two environments with this portal, as per the below:

When registering for the NDIS Development Portal, you will need to provide some details for the Vertic team as the Nominee which we have outlined below:

  • Nominate a technical contact for the development and management of your API: Jan Tenenberg , Vertic, jan.tenenberg@vertic.com.au

Action: Create accounts on both NDIS API portals and add the Vertic team.

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