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Password Management Process

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Vertic manages a range of passwords which require complex generation, secure storage and controlled access. Our chosen digital platform for managing passwords is BitWarden (http://www.bitwarden.com ) which allows for the secure sharing of passwords across teams.

Passwords must be generated using BitWarden and adhere to the following structure:

PARAMETER

VALUE

Minimum length

8

Maximum length

64

Re-use cycle

Cannot be the same as any of the previous 32 passwords

Characters Required

At least one upper-case letter

At least one lower-case letter

At least one symbol

At least one number

Password similarity

New password cannot share more than three characters in the same position as the old password

Change Frequency

No forced expiry / at least every X days

Account lockout

On five incorrect logon attempts

Account lockout action

Account must be re-enabled by [IT Service Desk]

Other controls

Password cannot contain the username

Password must not be on a list of common passwords e.g. Password1

Each employee and direct contact will have their own login to this platform and will have access only the passwords relevant to their work requirements. At regular intervals, passwords will be renewed in accordance with Salesforce’s user password policies. The following people will have administration access to our selected password management platform:

  • Jan Tenenberg

  • Stephen Kent

  • Matt Romeo

  • David Fisher (Bitwarden Administrator)

All other resources are registered as users only with limited access rights. Further information on our access policies can be found here.

Ongoing Password Management Process

  • 30 Day Expiry

  • How to change passwords and apply to Salesforce

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