Time Sheet Records are created in Salesforce based on a configured scheduled process which runs each week or fortnight or month. This configuration can be access via the Time Sheet Settings option in the Setup Menu.
Time Sheets are currently scheduled to generate on Monday mornings.
Generated Time Sheets have Time Sheet Entry Records associated to them when workers complete a Service Appointment. Time Sheet Entry Records are usually auto generated based on the employee checking in and checking out of their appointment.
On Sunday night at 10 PM a scheduled process runs in Salesforce to sync the Time Sheets with their related Time Sheet Entries to Employment Hero. When the sync is complete, the Time Sheet Entry Records will be available in Employment Hero for approval.
Salesforce Finance Users can also sync Time Sheet Records individually from Salesforce.
From a Service Resource Record you will be able to see related Time Sheet Records.
The Contact Field on the Service Resource should be populated with a Contact who has been synced to Employment Hero, this is where we retrieve the Payroll ID of the employee to accurately assign the Time Sheet Records in Employment Hero.
Clicking into the Time Sheet Record you will see a EH Sync quick action at the top of page. Clicking this button will attempt to sync the Time Sheet to Employment Hero, the result will be returned in the EH Sync Status and EH Sync Details fields.
This process will fail if there are no related Time Sheet Entry Records related to the Time Sheet.
Clicking into the Time Sheet Entry Record, you will see sync details for each individual Time Sheet Entry as well, with the ability to sync to Employment Hero via the EH Sync quick action.
