Perform a Konect Health Check

The Konect solution allows the end user to perform a Health Check which will ensure all payment gateway configurations are set up correctly and default values are set as required. The steps to perform a Health Check, the following steps are required:

Open the Konect Settings Page via the App Launcher
Click on Health Check as shown below
Click on Refresh - the solution will now display any configurations requiring amendment

The most important setting is the correct connection to the Stripe payment gateway, as Konect relies on this to function. Any errors shown in connecting to Stripe are further described in Create and connect your Stripe Account to Konect.

Related Pages

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Bulk Donation and Data Export Settings
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Bulk Receipting and Annual Statements
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Configurable Donation Forms Management
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Configure a public Donation Form
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Configure a public Donation Widget
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Configure Email Templates and Processes
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Configure Konect Flow Handlers using Salesforce Flows
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Configure Payment Information
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Create and connect your Stripe Account to Konect
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Generate Single Receipts using Konect
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Getting started with Konect
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Konect Bulk Donation Management
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Konect Solution Settings
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Payment Processing using Konect
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Receipting Management using Konect

Konect Knowledge Base

Perform a Konect Health Check

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