DCR - FSL Mobile App: Logging In via Okta

Step 1

DCR Technology team should have already installed the Salesforce Field Service App to the house mobile phone. If it is not installed, please contact it@directcareresources.com.au

Open

Step 2

Open the app and click the setting cog in the top right corner.

Open

Step 3

Click the + symbol

Step 4

Enter the following details in the screen below:

1. For Production (Live) Environment:

Host: https://directcareresources.my.site.com/supportworker

Label: DCR Production

2. For Sandbox UAT (Testing) Environment:

Host: https://directcareresources--partialuat.sandbox.my.site.com/supportworker

Label: DCR Sandbox

You can add both and switch between the 2 instances.

Step 5

Click Log in with OKTA FSL SSO and follow the prompts to log in with your Okta credentials.

You should now have access to the FSL Mobile App.

When logging into the app you can choose to login to a sandbox or production environment via the

Related Salesforce articles:

• Using the Field Service Mobile App