Email Management

Maica’s Email Management processes allow users to be notified when key events take place, including changes to Plan Dates.

The following Email Management settings are available:

Trigger Event	Purpose

Trigger Event	Purpose
Plan Date Changes	`Plan` date changes are very common and typically trigger a number of specific business processes. This setting allows Maica to send an email (based on a selected `Email Template`) to a selected user when the dates of a `Plan` change.
Service Booking End Date
Service Booking Utilisation	Maica is able to send

You can find more information on how to manage Salesforce Email Templates here.

Related Pages

Maica Knowledge Base