MyForce Glossary: Data model
- Tim Sweeney
Analytics
How to read this article:
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Work Order
Field | Definition | Relates to | MS Review |
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24-Hour Shift | If this box is checked, this indicates the Shift was over a 24-hour period |
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Actual Duration | Is the total duration between the Start and End Time |
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Actual End | The Actual End is set from 3 scenarios:
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Actual Start | The Actual Start is set from 3 scenarios:
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Address | The main Address at which the Work Order is Scheduled. |
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Approval Status | The Approval Status is set from 3 scenarios:
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Batch | The |
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Cancellation Reason | Legacy system field defining the reason for a cancellation. |
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Client Count | Represents the Number of Clients link to a Work Order through the COUNT of all related Child Work Orders. Child Work Orders are only Counted IF their Status is not equal to: |
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Client Record & Documents | This field is formula that creates a hyperlink to the Clients record i the MyForce Support Worker Portal. |
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Contact | The Client in which services are being delivered to. Contact will be blank if the Work Order is a group shift with many Clients. |
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Delivery Mode | The method of which services are being delivered. In example, Face-to-Face or Phone etc.. |
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Duration | The total time elapsed with the Start Time and End Time as ‘Scheduled’. |
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End Date | Indicates the date in which the Work Order is expected to End. This also includes a time-based value. |
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External Id | Legacy system record Id. |
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Filled by NTL during paid hours | This indicated the WorkOrder was not delivered by a Casual Support Worker and a TimeSheetEntry is not required. |
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Fortnight | This represents the Billing and Pay period fortnight for which the Work Order was Completed or Apporoved. |
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Goal | A link to the Goal records that the Work Order and the delivery of services relate to. |
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Is From WOM | Indicated this Work Order was created from the Maica Work Order Management Wizard. |
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Is SIL | Indicated this Work Order is related to SIL Services. |
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Minor Pays | A Finance concept that indicates the |
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Parent Work Order | This will be blank for all Single-Participant Work Orders. In the case of Multi-participant Work Orders, each Child Work Order will reference their related Parent Work Order in this field. |
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Pay Period Ending | Indicated the pay and billing period of which this Work Order is scheduled to be completed in. |
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Remote/Work From Home | Indicated if this Work Order was completely remotely. |
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Required Service Resources | Similar to Client Count, this field is the COUNT of all related Service Appointments to the Work Order which indicates how many Support Workers as required to deliver the services. Service Appointments are only Counted IF their Status is not equal to:
MySupports Cancelled |
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Service Agreement | A lookup to the Service Agreement in which the Work Order is related to. |
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Service Type | A multi-select picklist field that indicated what type/s of Services are being delivered as part of this Work Order. |
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Start Date | Indicates the date in which the Work Order is expected to Start. This also includes a time-based value. |
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Status | Indicated the Status of the Work Order that stems from the Status of its related Service Appointments. |
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Supplier |
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Support Coordinator Group | This field is used for Sharing rules that enable access records to users in the related Public Group. |
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WOLI Actual Times Total | This is the SUM of the Duration of all Time-Based WorkOrderLineItems related to the WorkOrder Where the WorkOrderLineItem Status is not equal to: |
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Work Type Name |
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Work Type Text |
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