NPSP+ Knowledge Base

Creating a One-Off Donation

This guide will walk through the steps to create a One-Off Donation. One-Off Donations are used when a Contact wants to make a single donation.


What’s on this page


Finding the Donate button

Creating a donation is available through the Contacts tab and is located on the top-right corner of the screen.

 

Select a Donor

First, select if you would like to process the donation as an Individual or as a Business.

Note: When selecting a Business, you have the option of donating from your Household or an Organisation.

 

Entering the Donation Information

Enter the amount given under Donation Information and the date in which the payment will be processed. Next, select which Campaign the donation is intended for. 

Note: To ensure that the Donor can not change the Campaign they are donating to on the Donation Form, select the checkbox under Campaign. Leaving this unchecked will give the Donor the option to donate to any Campaign that is associated with the selected Donation Form.

 

Choose whether the donor would like to process the Credit Card payment via a Secure Payment Link or by Telephone.

 

 

 

Composing the Email

Click the Compose Email button at the bottom of the page and the email will now appear under the Activity pane. This is where you can review the email a final time and make any final adjustments that need to be made. 

To learn how to create custom email templates, click here.

Click Send when all the finishing touches are completed and the Donor will receive the email in their inbox.