NPSP+ Knowledge Base

Donation Status Lifecycle

Owned by David Fisher (Unlicensed), created
Last updated: 01 Mar 2021
2 min read

This article will walk through the lifecycle of the Donation Status. It will cover the various Stages that an Opportunity will go through as a donation has been made.

When an Opportunity is initially created, the Opportunity Stage is set to Pledged.

 

Once an Opportunity has been created, the following Status execution logic applies:

  • When a Payment is processed successfully, the Opportunity Stage will be set to Closed Won.

  • When a Payment is processed unsuccessfully, the Opportunity Stage will be set to Retrying whilst the retry logic is running in Stripe (depending on the configuration of the retry logic in Stripe).

Note: for further information about managing failed payments in Stripe, click here.

  • When the Retry logic resolves in a successful Payment (after the retry logic has completed), the Opportunity Stage will be set to Closed Won.

  • When the Retry logic resolves in an unsuccessful Payment (after the retry logic has completed), the Opportunity Stage will be set to Closed Lost.