NPSP+ Knowledge Base

Acknowledgment Status for Donations

Owned by David Fisher (Unlicensed), created
03 Mar 2021
1 min read

This article will explain the Acknowledgment Status field that is found on an Opportunity Record.

What’s on this page

Viewing the Acknowledgment Status 

To view the Acknowledgment Status of a Donation, go to the Opportunity you want to view and find Acknowledgment Status under the Details tab.

 

Acknowledgment Status Values

  • To Be Acknowledged

This is manually set to state the Donation has not been Acknowledged yet and an Email Acknowledgment has not been sent, and that it may need to be sent at a later time.

 

  • Acknowledged

When set to Acknowledged, a Flow will trigger to set the Acknowledgment Date to the current date that the Donation was Acknowledged.

 

  • Do Not Acknowledge

This may be applicable for instances where a receipt is not necessary, or if a receipt has already been provided via an alternative method.

 

  • Email Acknowledgment Now

This value triggers a Flow which emails the chosen Email Receipt associated to the Campaign that is related to the Opportunity Record.

 

  • Email Acknowledgment Not Sent

This is manually set to state the an Email Acknowledgment has not been sent, and that it may need to be sent at a later time.