Animal Welfare Wizard
The Animal Welfare Wizard is utilised as an efficient method for capturing information from informants about Animal
welfare issues like cruelty and rescue whilst on the phone with an informant.
The Animal Welfare Wizard can be accessed via the tab under the Inspectorate App. The wizard has 3 tabs to step through:
General Information, Location & Contacts
Animal Reports
Job Information
General Information, Location & Contacts
When entering an address the wizard will look for other
Jobs
that have been previously been created at the same address and show relatedContacts
who have been recorded at theLocation
with any relevantViolence Flags
.The
Locations Nearby
component will retrieve anyLocations
that are within the specifiedDistance
whereJobs
have been created.
Entering a
Job Contact
will apply matching rules to identify if theContact
already exists in your database.A Person of Interest (POI) naming convention is applied when selecting
Contact Type = Person of Interest
in case the POI is not known.The Add Violence option appears when the
Contact
has been added and allows the user to specify any reported cautions to be aware of when completing theJob
.
Animal Reports
Animal Reports
allow the user to capture a dataset which describes the nature of the animal welfare issue to help provide relevant information to inspectors and capture key metrics about incoming calls.
Many
Animal Reports
can be captured in case there are many types ofAnimals
involved in the report.
Job Information
The Job Information summarises the Job
that will be created and includes Job Codes
which are automated through the Animal Reports
.
On submission a
Job
is created and assignment flows to inspectors will be triggered.The
Job
is assigned to anArea
based on the address that has been specified on theJob
.